INFORMATION FOR TICKET HOLDERS TO PREVIOUSLY CANCELED PERFORMANCES
If you purchased tickets to Summer 2020, Fall 2020, or Spring 2021 performances originally scheduled in the War Memorial Opera House, your unused ticket funds have been placed on-account. On-Account funds are now available for use for online transactions, including purchasing tickets, gift certificates, or making donations.
HOW TO USE ON-ACCOUNT FUNDS TO PURCHASE TICKETS
You can apply your on-account funds towards your new ticket purchases online. Simply add the performance(s) to your cart, log in to your account online, and select the On-Account funds as your payment method at checkout.
OTHER WAYS TO USE ON-ACCOUNT FUNDS
If you are interested in other options, you can select from the following:
1. Donate the value of your tickets to the Opera’s Annual Fund for a tax-deductible contribution by logging into your online account and selecting “On-Account Funds” as your payment method at the donation checkout.
2. Purchase a gift certificate online by logging into your online account and selecting On-Account Funds as your payment method at the gift certificate checkout. Gift certificates are non-refundable but they never expire and can be redeemed online, in-person, or over the phone.
3. Request a refund for the value of your tickets by calling the Box Office at (415) 864-3330.
Get answers to Frequently Asked Questions here.
If you have any questions or need assistance, our friendly Box Office is standing by to help you over the phone at (415) 864-3330.