Human Resources Generalist

Human Resources Associate

PURPOSE: To provide support for the day-to-day administration of the Human Resources department.


  • Bachelor's degree or equivalent experience highly preferred.
  • A minimum of two (2) years human resources experience.
  • Highly proficient in Microsoft Office applications.
  • HRIS database expertise required; UltiPro highly desired.
  • Ability to work independently and as part of a team; prioritize tasks; and exercise good judgment and initiative.
  • Passionate about service excellence and a desire to make a positive impact in the organization.
  • Highly organized with the ability to manage several projects simultaneously in a fast-paced, rapidly changing environment.
  • Action and results oriented.
  • Outstanding interpersonal skills including the ability to interact with all staff in a professional and tactful manner.
  • Maintains strict confidentiality concerning all personnel actions.
  • Maintains an organized, welcoming, and secure environment.
  • Knowledge of federal, state, and local employment laws and regulations.
  • Exceptional communication (orally and in writing), analytical, and problem solving skills.
  • Demonstrated sound and consistent judgment and decision making abilities.
  • Must perform the functions of the position in a safe manner.
  • Reliable attendance and punctuality. 


  • Assists the HRD in developing, implementing and evaluating ongoing Human Resources best practices, policies, programs, functions and activities.
  • Administers and recommends improvements to internal employee recordkeeping systems, including the human resources database, computer software systems, and manual filing systems.
  • Maintains and keeps accurate and up-to-date employees files, both electronic and hard-copy.
  • Ensures the efficient and timely transfer of data between the Human Resources and the Payroll departments.
  • Updates all HR system tables consistent with employee data maintenance needs.
  • Coordinates, tracks and supports the recruiting, hiring and on-boarding of new employees.
  • Conducts new employee orientation unless otherwise instructed by the HRD, and ensures the timely collection of required paperwork.
  • Ensures that all employee paperwork is accurately completed; maintains I-9 files.
  • Ensures that all up-to-date legal postings are placed in designated areas within established timeframes.
  • Provides timely reporting as needed by Payroll and management.
  • Administers employee benefits, including but not limited to: oversight of benefits website; change reporting; monthly invoice reconciliation; and in conjunction with the HRD, the auditing of payroll deductions, benefit deductions and flex plan deductions.
  • Processes termination paperwork, updates the HRIS, COBRA administrator, H&W carriers and Fidelity of termination date; responds to unemployment claims as directed by the HRD.
  • Notifies all necessary staff members of new hires and exiting employees.
  • With guidance from the HRD, ensures company compliance with federal, state, and local laws and regulations.
  • Prepares annual EEOC-1 report.
  • Serves a primary contact for employees.
  • Responds to all voice mail and email within 24 hours, while being sensitive to those requiring more immediate response. 


  • Under the supervision of the HRD, advises employees and management on standard HR policies and procedures.
  • Maintains employment listings and administrative staff listing on Opera website.
  • Reconciles departmental expenses and invoices for approval and submittal.
  • Assists the HRD with open enrollment.
  • Assists the HRD with policies and procedures updates to ensure that they are current; posts and distributes as appropriate.
  • Provides back-up to the HRD on reference and background checks.
  • Represents department as needed for company projects and/or committees.
  • Performs ad hoc reporting as requested.
  • Provides back-up to the HRD with administrative tasks when necessary.
  • Coordinates annual flu shots.
  • Performs other job-related duties as assigned.

E-mail required job application, cover letter and résumé with salary requirements directly to or fax to (415) 551-6297.  No phone calls please. San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.


Qualified applicants with arrest and conviction records will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.


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