SFOpera - Privacy Policy

Privacy Policy

San Francisco Opera Association has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for San Francisco Opera's website (sfopera.com) and San Francisco Operavision website (operavision.com). This privacy policy applies to both sites, and by entering either of these sites you are agreeing to be bound by the privacy policy set forth herein. If you do not agree to this privacy policy please do not access our sites.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your ticket orders. This site contains links to other sites; however, sfopera.com is not responsible for the privacy practices or the content of such Web sites. Our site uses an Order Form for patrons to request information and services.

This site uses cookies.  Cookies are a kind of short term memory for the Internet.  They are stored in your browser and enable a site to 'remember' little bits of information between pages or visits.

They are widely used to make the Internet experience more personal. We do not share information from cookies with any third parties.  If you do not want us to use cookies please adjust the settings on your browser so they are not allowed. This may disable some features. Our websites may also use “tracking tags”  - these are transparent GIF images that are added to a web page. These tags collect non-personal information about your use of our websites.

We collect patron contact information (such as e-mail address), unique identifiers (such as patron number) and financial information (such as account or credit card numbers). Contact information from the Order Form is used to send orders and information about the San Francisco Opera to our patrons. The patron contact information is also used to get in touch with the patron when necessary. Unique identifiers (such as patron numbers) are collected from Web site patrons to verify the user's identity and for use as account numbers in our record system.

San Francisco Opera will never share patron e-mail or phone information with third party vendors. We do sometimes share physical mailing addresses with other non-profit arts organizations, on a one-time use basis. If you do not wish us to exchange your mailing address with any other organization, please send e-mail to webmaster@sfopera.com. We also may share such information if we are legally required to do so or if necessary to comply with legal process or to protect or defend our business interests or the rights of our patrons.

Security: This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Choice/Opt-Out: This site gives users the following option for removing their information from our database to not receive future communications or to no longer receive our service: send e-mail to webmaster@sfopera.com.

Contacting the Web site: If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, please contact: webmaster@sfopera.com.

Disclaimers

The San Francisco Opera does not control, monitor or guarantee the information contained in linked external web sites, and does not endorse any views expressed or products or services offered therein. In no event shall the San Francisco Opera be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.