Administration
Job Title: Individual Giving Officer
Job Sub Title: Full-time, Exempt
Job Description:
PURPOSE:  To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons giving between $1,000 and $5,000.   

REQUIREMENTS:
§ Bachelor’s degree from an accredited college or university
    (preferred) or equivalent work experience
§ Minimum five (5) years’ experience in nonprofit development,
    sales or customer service
§ Knowledge of principles and practices of fundraising and
    ticketing and patron services
§ Knowledge of performing arts and/or the operatic art form
§ Proven success in managing portfolios of 75 to 150 patrons
    and demonstrated achievement in providing superior service
    and producing excellent financial results from patrons
§ Proficient with Microsoft Office products and database
    navigation
§ Tessitura revenue management system experience highly
    preferred
§ Proven track record of identifying, cultivating and soliciting
    gifts from donors
§ Exemplary diplomacy, problem-solving and teamwork skills
§ Must be able to set priorities; coordinate multiple projects
    simultaneously, meet firm deadlines
§ Ability to communicate effectively both orally and in writing
    and convey complicated procedures clearly and succinctly
§ Establish working relationships and interact effectively with
    a wide range of people internally and externally
§ Ability to work effectively with volunteer leadership and senior
    staff, involving them, as appropriate, in the cultivation and
    solicitation process for individual donors
§ Ability to take initiative and work independently
§ Must maintain a high level of confidentiality
§ Capacity to attend evening and weekend Opera events in
    the Bay area
§ Must perform the functions of the position in a safe manner

ESSENTIAL JOB FUNCTIONS:
§ Manages a portfolio of and builds relationships with individual
    donors giving from $1,000 - $5,000 annually with the purpose
    of upgrading donors to higher levels
§ Works closely with the Director of Individual and Leadership
    Giving and other Development staff to develop strategies to
    qualify, cultivate, solicit and steward a portfolio of donors with
    greater giving potential
§ Works with all areas of Development to support multiple special
    campaigns, including multi-year strategies for annual gifts,
    signature projects, legacy giving, and endowment needs
§ Provides a high level of donor cultivation, solicitation and
    stewardship
§ Partners with staff, volunteer leadership and appropriate
    resources as needed to meet department objectives
§ Actively participates in the moves management practice
§ Meets ambitious portfolio revenue goals 

SECONDARY FUNCTIONS:
§ Works with all areas of Development to support initiatives to
    identify new prospects for Medallion Society, designated giving
    and legacy giving
§ Helps manage flow of donors through subscription renewal and
    Donor Priority seating process
§ Hosts donors at various events and functions
§ Maintains accurate and up-to-date records of donor contacts
    and ongoing communications with current and potential donors
§ Partners with all areas of Development to facilitate events and
    cultivation opportunities
§ Provides stewardship and benefits; ensures donors are recognized
    and acknowledged properly
§ Performs other job-related duties as assigned


APPLICATION INSTRUCTIONS:
E-mail required cover letter and résumé with salary requirements directly to employment@sfopera.com or fax to
(415) 551-6297.  No phone calls please.  San Francisco Opera only retains résumés that are sent in response to specific, posted job openings.
 
SAN FRANCISCO OPERA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY OF STAFF 
Posted 04/14