Frequently Asked Questions

Becoming a Subscriber or Member

Why should I subscribe to San Francisco Opera?
How do I become a member of San Francisco Opera?
My company has a matching gift program - can I use this toward my donation?

Attending an Opera

What are good operas for beginners?
May I bring children to the opera?
May I take pictures, videotape, or tape-record the performance? 
How should I dress for the opera?
How can I learn more about opera?
Does San Francisco Opera provide accessible seating and services?

Learning More About San Francisco Opera Association

Do you have an internship program?
How can I volunteer at San Francisco Opera?
Is there a club for young professionals?
How do I sign up for San Francisco Opera's email list, or E-Opera newsletter?
How can I connect with the opera through social media?

Visiting the War Memorial Opera House

Are there tours of the Opera House?
How do I reach Lost and Found?
What dining options are near the War Memorial?
Can I buy opera-related merchandise?

Ticketing

Are last-minute tickets available?
Whom should I contact if there is a problem with ordering tickets on the website?
What are the Opera Box Office Hours?
How do I join the mailing list?

Advertising in Our Programs

How do I place an ad in the Opera's program books?

 

Why should I subscribe to San Francisco Opera? -Top
• Savings up to 30%
• Fast, Easy Exchanges
• Guaranteed Best Available Seating
• Priority Ordering for Additional Tickets and Special Events
• Special Invitations to Subscriber Events
• Monthly Subscriber E-Newsletter
• Learn more here!

How do I become a member of San Francisco Opera? -Top
Ticket revenue covers less than half of San Francisco Opera’s operating budget, so your membership support is an essential part of our success and directly influences what we can offer to you—our patrons. For information on donor levels and attendant benefits please visit Membership or call (415) 551-6320.

My employer has a matching gift program - can I use this toward my donation? -Top
Absolutely. Matching gifts enhance the value of your support to San Francisco Opera. If your company has a matching gift program, you should complete the matching gift form, usually available through the Personnel Office, and send it to: Development Office, San Francisco Opera, War Memorial Opera House, 301 Van Ness Avenue, San Francisco, CA 94102-4509. You can also call Donor Services for more information at (415) 565-3210.

What are good operas for beginners? -Top
Start with the classics. Productions especially suited for new operagoers during our Summer 2014 Season include Show BoatLa Traviata and Madame Butterfly. In our 2014–15 Season, consider ToscaCinderellaLa Bohème and The Marriage of Figaro, all of which appeal to beginners and seasoned operagoers alike. To learn more about each of these operas, just click on the title.

May I bring children to the opera? -Top
Yes. Please note, however, that opera productions often contain mature subject matter, dramatic actions and/or have realistic stage effects which may be inappropriate for children. Lengthy performances may be difficult for young children to sit through, resulting in behavior which is disturbing to others. Please read production descriptions carefully and check with the Box Office for more information. Ultimately, parents are the best judge of their children’s maturity. Note: All patrons, regardless of age, must have a ticket to enter the theater.

Abbreviated versions of popular operas designed specifically for families with children and young audiences are programmed in some seasons. Our 2014–15 Season will feature La Bohème for Families—a specially priced matinee of this season's new production—recommended for children ages 7 and older. For more information, click on the title or contact the Box Office or Education Department.

San Francisco Opera’s Education Department occasionally presents free screenings of one-hour versions of family-friendly productions. Please check sfopera.com for program updates and sign up for our monthly E-Opera newsletter to receive advance announcements.

May I take pictures, videotape, or tape-record the performance? -Top
The use of cameras, cellular phones, and any kind of recording equipment is strictly prohibited. As courtesy to our visitors we ask you to silence all cell phones and pagers during performance.

How should I dress for the opera? -Top
San Francisco Opera does not enforce any dress code for audience members. Our patrons wear anything from jeans to tuxedos and ball gowns. While black-tie dress is traditionally reserved for opening nights and special events, we invite you to make an occasion of your night at the opera. Dress in whatever it is that makes you feel your best.

Where can I go to learn more about opera? -Top
We offer several free or low-cost opportunities to learn about opera. New to opera? Start with the New To Opera section of our website. To go deeper and learn more, visit our Education pages. The San Francisco Conservatory of Music periodically offers classes about opera and classical music in its Adult Extension Division.

Does San Francisco Opera provide accessible seating and services? -Top
San Francisco Opera is committed to providing easy access for all of our patrons. Please visit Plan Your Experience for more information and/or contact the Opera Box Office prior to your visit so that we can ensure your comfort.

Do you have an internship program? -Top
San Francisco Opera has a variety of internship opportunities that offer valuable work experience to college and graduate students and adults in career transition.

How can I volunteer at San Francisco Opera? -Top
Volunteers are an integral part of the San Francisco Opera community. Learn how to get involved! Call the Volunteer Office at (415) 565-6433.

Is there a club for young professionals? -Top
Founded in 1991, San Francisco Opera’s BRAVO! CLUB is an organization for young professionals aged 21–40 dedicated to encouraging future generations of opera-lovers through discounted tickets for opera performances, educational programs and social events.

How do I sign up for San Francisco E-Opera and other e-newsletters? -Top
Our monthly E-Opera newsletter and periodic E-alerts are your your fastest connection to all the latest news, events and special opportunities at San Francisco Opera. There's no charge to join; it's completely free. Go behind the scenes with us. Sign up for E-Opera today!

How can I connect with the opera through social media? -Top
Follow us on Twitter, "Like" us on Faceboook and check out our blog and YouTube channel.

Are there tours of the Opera House? -Top
The San Francisco Opera Guild offers docent–led tours of the War Memorial Opera House during the performance season. For more information, or to schedule a tour, please visit our Tours section. The San Francisco War Memorial and Performing Arts Center also provides a tour every Monday, except holidays, which includes the War Memorial Opera House, Louise M. Davies Symphony Hall, and Harold L. Zellerbach Rehearsal Hall. For more information and tour schedule, call the Performing Arts Center Tours at (415) 552-8338, or click here.

How do I reach Lost and Found? -Top
San Francisco Opera’s Lost and Found is located at the checkroom at the south end of the main lobby. Lost items can be claimed during performances. Following all performances, unclaimed items are sent to the War Memorial and Performing Arts Center, 25 Van Ness Avenue, Suite 800, Room 110. To claim lost items, call (415) 621-6600, Monday to Friday, between 8am and 5pm.

What dining options are near the War Memorial Opera House? -Top
There are many delectable dining options within and near the Opera House. See our Attending the Opera resource for a listing of local restaurants nearby, including dining options in the Opera House.

Can I buy opera-related merchandise? -Top
You can buy opera-related merchandise at the San Francisco Opera Shop, located on the south side Mezzanine Level. The Opera Shop is open 90 minutes before performances, during intermissions, and for 20 minutes afterward.

Are last-minute tickets available? -Top
You can purchase same-day and last-minute tickets for all performances at the Box Office. To check on availability call (415) 864-3330, Monday 10am–5pm, Tuesday–Friday 10am–6pm. Rush tickets—if available—are only sold to seniors, military personnel and full-time students with valid ID. Learn more about rush. Standing Room tickets are sold in person at the Box Office at 10am on the day of performance.

Whom should I contact if there is a problem with ordering tickets on the website? -Top
If you experience any problems with ordering tickets online, call the Box Office at (415) 864-3330 during open hours or contact our Webmaster.

What are the Opera Box Office hours? -Top
The Opera Box Office, located at the War Memorial Opera House (301 Van Ness Ave at Grove), is open Monday 10am–5pm, Tuesday-Friday 10am–6pm throughout the year. It is also open Saturdays 10am–6pm during the performance season, and through the first intermission of every main stage opera performance. You can also reach the Opera Box Office at (415) 864-3330 during these hours.

How do I join the mailing list? -Top
To be added to San Francisco Opera’s mailing list, simply call the Opera Box Office at (415) 864-3330, Monday 10am–5pm, Tuesday-Friday 10am–6pm. Or, sign up for our E-Opera newsletter today to receive e-mail notification of all the latest news and events at the Opera.

How do I place an ad in the Opera's program books? -Top
Call Encore Media Group at 1-800-308-2898 ex. 105 (Mike Hathaway, Advertising Sales Director).